Act 3 reveal crash

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lannythemanny
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Hey there, new to median. if i reveal the map in act 3 my screen freezes then i get an error saying my connection has been interrupted. if i rejoin the game i will have act 3 revealed and everything is normal and fine. i thought well that's annoying but then later when i was high enough level, i tried to enter the caldeum red portal and I get the same error that my connection h as been interrupted. I've tried multiple video modes (glide,2d direct3d) as well as have game.exe to run as admin in windows xp sp3. also added directional sound files but nothing. i have no way to enter caldeum currently.