Volrath cheated me... twice

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Ace
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So i created a new character in single player, and did the level 5 challenge, correctly killing all traps, not dying, then got close to killing volrath the first time and he just seemed to die, but didnt drop anything. So i did it again, and when he dropped the charm, i ID'd it and it shows 0 stats but says keep in inventory for effect, ... what in the hell happened? and how do i get the charm? hopefully i dont have to take another 15 mins killing them dam traps running in a circle...
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whist
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http://docs.median-xl.com/MXLU_vXVc_Doc_v2.95/levelchallenge0.html

You have 30 seconds to cube the Harkon Crystal Gem with any Gem after killing Volrath, so prepare it in advance and keep your cube empty! If you are level 5 or below, cube it while the red whirls are on your character to invest power into it.

Harkon Crystal Gem + any Gem (any quality) → Harkon Crystal Gem with added bonuses


That's why he drops a chipped gem on death with the charm.
Next time, you may want to use the short question thread for your questions.
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Nitz
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Take Paladin - farm to lvl 5 - all points into vessel of judgement and energy - no more waiting 15 minutes.

Do you fight volrath with /players 8 or what?
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Jaedong
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maybe he plays amazon